Here at Ultimation we stand behind our product. We offer a limited lifetime warranty. If there is any issue with parts or workmanship, we will repair or replace as necessary at no cost to you. Please contact us at firstname.lastname@example.org. If a return is necessary we will issue a Return Merchandise Authorization (R.M.A.) number. Your return instructions will be issued at that time. We do not accept any returns without an R.M.A number.